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Privacy Policy

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This Privacy Policy outlines how Data DIY ("the Website," "we," or "us") collects, utilizes, and discloses your Personal Information when you visit or engage with our services on the Website.

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Contact Information


For any questions or concerns regarding this policy, additional details about our privacy practices, or to lodge a complaint, please reach out to us via email at hello@datadiy.com or by mail using the details provided below:

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Data DIY
565 Griesbach Parade
Edmonton, AB T5E 4H5
Canada
+17804752052

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Collecting Personal Information


When you access the Website, we gather specific details about your device, your interactions with the Website, and information necessary to facilitate our consultancy services and training programs. We may also collect extra information if you request customer support. In this Privacy Policy, "Personal Information" refers to any data related to an identifiable individual, as detailed below.

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Device Information

 

  • Purpose of collection: To accurately render the Website for you and to conduct Site usage analytics for optimization purposes.

  • Source of collection: Automatically collected when you visit our Website using cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: Shared with our analytics and hosting providers.

  • Personal Information collected: Web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and interaction with the Website.

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Consultancy Service Information

 

  • Purpose of collection: To deliver our data science consultancy services and training programs, process payments, provide invoices and/or confirmations, communicate with you, screen for potential risks or fraud, and, based on your preferences, offer information or advertising related to our services.

  • Source of collection: Directly from you.

  • Disclosure for a business purpose: Shared with our service providers as necessary to provide you with our services.

  • Personal Information collected: Name, billing address, email address, payment information, and any other relevant details you provide.

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Customer Support Information

 

  • Purpose of collection: To offer customer support.

  • Source of collection: Directly from you.

  • Disclosure for a business purpose: Shared with our customer support team.

  • Personal Information collected: Any information you provide to assist in resolving your queries or issues.

 

Minors


The Website is not designed for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request its deletion.

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Sharing Personal Information


We share your Personal Information with service providers to help us offer our services and fulfill our commitments to you, as previously described. For instance:

  • We utilize third-party services for website hosting and analytics to support our online presence and improve our services.

  • We may disclose your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information we receive, or otherwise protect our rights.

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Behavioural Advertising


As mentioned, we utilize your Personal Information for targeted advertisements or marketing communications we believe may interest you. For example:

  • We may use analytics services such as Google Analytics to understand customer usage of the Website. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

  • We may share information about your use of the Website and your interactions with our ads on other websites with our advertising partners. This information may be collected and shared directly with our partners, potentially using cookies or similar technologies (subject to your consent, depending on your location).

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For more details on targeted advertising, you can visit the Network Advertising Initiative’s educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

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You can opt out of targeted advertising by visiting the following links:

 

Additionally, you can opt out of certain services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

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Using Personal Information


We use your Personal Information to provide our consultancy and training services, which includes processing payments, fulfilling your requests, and keeping you informed on new services, and offers.

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Lawful Basis


Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

Your consent;
The performance of the contract between you and the Website;
Compliance with our legal obligations;
To protect your vital interests;
For our legitimate interests, which do not override your fundamental rights and freedoms.

 

Retention


We retain your Personal Information for our records unless and until you ask us to delete this information. For more on your right of erasure, please see the 'Your Rights' section below.

 

Automatic Decision-Making


We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

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Your Rights


GDPR


If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to request that your Personal Information be corrected, updated, or erased. If you wish to exercise these rights, please contact us using the contact information above.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States.

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CCPA


If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to request that your Personal Information be corrected, updated, or erased. If you wish to exercise these rights, please contact us using the contact information above.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

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Cookies


A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Website. We use various cookies, including functional, performance, advertising, and social media or content cookies, to enhance your browsing experience and remember your preferences and actions. This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website.

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The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

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You can control and manage cookies in various ways. Removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

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Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. More information on how to modify your browser settings or how to block, manage, or filter cookies can be found in your browser’s help file or through sites like www.allaboutcookies.org.

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Please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

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Do Not Track


Please note that we do not alter our data collection and usage practices when we detect a "Do Not Track" signal from your browser.

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Changes


We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

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Complaints


If you would like to lodge a complaint, please contact us by e-mail or by mail using the details provided under “Contact Information” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority.

 

Last updated: 2024-01-20

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